Legal Documents

Casinol Terms & Conditions — Full Version in Bengali

CasinolPlease read these Terms & Conditions carefully before joining. By registering, you are deemed to have accepted all of the terms set out here.

Last Updated: January 2026 Language: English (en-BD)
Account Rules
Familiarize yourself with all terms covering registration, identity verification, and account management.
Payment Terms & Conditions
Rules on deposits, withdrawals, and transactions — no hidden information.
Bonus & Voucher Policy
Eligibility criteria and wagering requirements for the welcome bonus, daily vouchers, and promotional offers.
Betting Rules
Learn about accepted bets, cancellation policy, and the dispute resolution process.
Responsible Gaming
Details on limit setting, self-exclusion, and underage protection policy.
Account Suspension Policy
A full explanation of the circumstances under which an account may be temporarily or permanently closed.
Article 01

General Terms & Eligibility

Casinol By using the website and mobile application, you agree to all of the Terms & Conditions set out below. This document Casinol and the user, constituting a legally binding agreement.

This Terms & Conditions These terms may be updated at any time. Registered users will be notified of any changes via email or an in-platform notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

Important: These terms are available in both English and Bengali. In the event of any conflict, the English version shall prevail.

CasinolTo use 's services, you must:

  • You must be at least 18 years of age.
  • You must be located in Bangladesh or a country where the service is authorised.
  • You may only operate one account in your own name.
  • All provided information must be kept accurate and up to date.
Article 02

Account Registration & Identity Verification

CasinolRegistration is completely free. You will need to provide your full name, date of birth, mobile number, and email address when registering. Registering with false information is strictly prohibited.

Identity Verification (KYC)

Prior to withdrawal or for transactions above a specified amount, Casinol KYC (Know Your Customer) verification may be required. This process may call for one of the following documents:

  • National ID Card (NID)
  • Passport
  • Driver's License
  • Birth registration certificate (to verify age of 18)

Withdrawals may be temporarily held if KYC verification has not been completed. However, no deposited funds will be confiscated.

Account Security

Keeping your account password confidential is entirely your responsibility. Do not share your login details with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

Multiple Accounts Prohibited: Opening multiple accounts under the same name is strictly prohibited. If detected, all associated accounts will be closed and any accumulated bonuses will be forfeited.
Section 03

Payments, Deposits & Withdrawals

Casinoltransactions are conducted in Bangladeshi Taka (BDT). Deposits and withdrawals are available through the following methods:

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay ৳100 ৳500 Within 30 minutes
Nagad ৳100 ৳500 Within 30 minutes
Rocket ৳200 ৳500 Within 1 hour
Bank Transfer ৳1,000 ৳2,000 1–3 Business Days

Withdrawal Policy

  • Withdrawals can only be made through the same payment method used for the deposit.
  • Withdrawals are capped at ৳50,000 per day and ৳5,00,000 per month.
  • Any winnings derived from a bonus must meet the wagering requirements before they can be withdrawn.
  • Casinol reserves the right to verify any transaction. Suspicious transactions may be placed on hold.
Currency Conversion: Current exchange rates apply to any transactions made in foreign currencies. Casinol No additional fees are charged for currency exchange.
Article 04

Bonuses, Vouchers & Promotions

Casinol regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, which are clearly stated in the offer details.

Welcome Bonus

New users are eligible for a welcome bonus on their first deposit. To activate this bonus:

  • A minimum deposit of ৳500 is required.
  • A minimum wagering requirement of 5× (five times) the bonus amount must be met before withdrawal.
  • Wagering must be completed within 30 days, or the bonus will be forfeited.
  • The welcome bonus can only be claimed once per user.

Daily Vouchers

Registered users may receive a voucher every day. Vouchers are typically valid for 24 to 72 hours and will be automatically cancelled upon expiry.

Bonus Abuse Policy: Using multiple accounts, false information, or any other fraudulent method to claim bonuses will result in all bonuses being voided and may lead to account suspension.

Casinol Any bonus or promotion may be modified or cancelled without prior notice.

Section 05

Betting Rules & Odds Policy

CasinolOnce a bet is submitted, it is considered final. Cancellations are not permitted after submission — unless one of the special circumstances outlined below applies.

Bet Cancellation Conditions

  • If a match is cancelled or abandoned, the full stake will be refunded.
  • If incorrect odds are displayed due to a system error, the affected bet will be considered void.
  • In live betting, bets placed before a player enters the field or before an event occurs are valid.
  • Placing multiple bets on the same outcome within a single event Casinol reserves the right to merge them.

Maximum Winnings Limit

The maximum payout from a single bet is set individually for each event and is shown on the betting slip. No payment will be made beyond this limit.

Odds Changes: In live betting, odds change in real time. The odds displayed at the time of bet submission are considered final — any subsequent changes do not apply.
Section 06

Lottery Terms & Draw Policy

Casinol's lottery service is powered by RNG (Random Number Generator) technology. This technology is regularly audited by independent third parties and is fully impartial.

  • Lottery tickets are non-refundable and cannot be exchanged once purchased.
  • Each draw takes place at a scheduled time and is broadcast live.
  • The winners list is published on the platform within 24 hours of the draw.
  • Prize money is credited to the winner's account automatically.
  • Large prizes (over ৳1,00,000) may require additional verification before payment is processed.
  • If a draw is delayed due to technical issues, all tickets will remain valid for the next draw.
Section 07

Responsible Gaming Policy

Casinol believes in responsible gaming. We want every user to keep entertainment as just that — entertainment. To support this, we offer the following features:

  • Deposit Limit: You can set your own daily, weekly, and monthly deposit limits.
  • Session Time Limits: You can set a time limit on how long you play in a single session.
  • Cooling-Off: Betting can be temporarily suspended for anywhere between 24 hours and 30 days.
  • Self-Exclusion: You may request your account to be closed permanently or for an extended period.
Minor Protection: Anyone under the age of 18 Casinol is not permitted. Parents should use protective software on shared family devices.

If you feel that gaming is having a negative impact on your daily life, please contact our support team or Responsible Gaming visit the page.

Article 08

Privacy & Data Protection

Casinol places the highest importance on protecting users' personal data. To learn more about how we collect, use, and store your information, please visit our Privacy Policy read.

In brief:

  • Your personal information will never be sold to third parties.
  • No information will be shared with any authority beyond what is required by legal obligation.
  • All data is secured with SSL encryption.
  • You may request to view or delete your data at any time.
Section 09

Account Suspension & Closure Policy

Casinol reserves the right to temporarily or permanently close an account without prior notice for any of the following reasons:

  • Registering with false or incorrect information.
  • Managing multiple accounts.
  • Misuse of bonuses or promotions.
  • Suspected fraudulent transactions or money laundering.
  • Abusive behaviour or threats directed at other users.
  • Violation of applicable laws in the country.

If an account is closed, any verified balance (excluding bonuses) will be refunded, though it may be held pending the outcome of any ongoing investigation.

Right to Appeal: If you believe your account was closed in error, please email support@casinol.click. We will review your case within 7 business days.
Section 10

Dispute Resolution Process

For any dispute or complaint, please reach out to our support team first. Most issues are resolved within 24–48 hours.

Step-by-Step Dispute Resolution

  1. Contact Us via Live Chat or Email: Start by contacting our support team directly.
  2. Formal Complaint: If your issue is not resolved through support, please write to support@casinol.click with full details.
  3. Escalated Review: Management-level review may take up to 7 business days.
  4. Third-Party Mediation: If both parties agree, the matter will be referred to a neutral mediator.

CasinolThe disputed amount will remain on hold until a final decision has been reached by

Article 11

Changes to Terms & Their Effect

Casinol At any time, these Terms & Conditions reserves the right to make partial or full changes to these terms. Registered users will be notified by email or platform notification before any changes take effect.

If you do not agree to the updated terms, you may close your account and withdraw your verified balance. Continued use of the platform after the changes have taken effect will be considered acceptance of the new terms.

The latest version of this document is always casinol.click/terms-conditions can be found on the page. The date of the last update will be noted at the top of the page.

General Questions

Terms & Conditions FAQ

Answers to the most frequently asked questions

Yes. Casinol is strictly for users aged 18 and above. A date of birth is required at registration, and proof of age may be requested as part of KYC verification before withdrawals or large transactions. Any violation of this policy will result in account closure.

Wagering means the bonus amount must be bet a specified number of times. For example, a ৳1,000 bonus with a 5× wagering requirement means you must place a total of ৳5,000 in bets before any winnings from that bonus can be withdrawn. Each bonus has its own wagering conditions, which are stated in the offer details.

Withdrawals may be put on hold if KYC verification is incomplete, wagering requirements on a bonus have not been met, or a transaction appears suspicious. Contact our support team to find out the exact reason.

Multiple accounts may be accessed from the same device, provided each account is registered to a different individual with a unique mobile number. Having more than one account under the same person is a violation of our rules.

Casinol is an internationally licensed online betting platform. As a user, it is your responsibility to comply with the laws applicable in your country. Please contact support for any legal queries.

Got the rules down? Start playing now!

Registration on Casinol is completely free. Play safely and enjoy — just make sure to follow our terms and conditions.

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